In relation to stress, the meeting heard that the top three causes at home are financial and health concerns, and transport problems in urban areas. At work, the top three causes are too heavy a workload, being responsible for others at work and the physical workplace environment. Moving house is the most stressful event. BPO Reps have different coping systems. It also depends on how you view pressures – as problems or as challenges. People who have good social supports and strong religious beliefs seem to cope better. The raising rent is also widely viewed problem. For people suffering from depression, having a shoulder to cry on can be helpful, but only up to a point. Nothing can be done, only learning to cope with it would help.
J V Godwin
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